$60 diagnostic
Written quote within 24 hours or it's free
Need it today?
Same-day rush, +$70
No surprises
You approve the exact quote before any work starts
We remove viruses, malware, ransomware, and browser hijackers at our Blue Springs location, 15 minutes from Lee’s Summit, Independence, and Grain Valley. Removal is a flat $130, and every machine leaves verified clean.
Windows and Mac. If it’s on your machine and shouldn’t be, it comes off — and we verify it’s gone before you pick up.
Pick a time online and bring the machine in. If it’s powered on and infected, shut it down first — the less an infection runs, the less it spreads.
We remove the infection with enterprise-grade tools — not the consumer software you can download yourself — and check for anything it installed, changed, or left behind.
The machine doesn’t leave the bench until it passes a full verification scan. If we find damage beyond the infection, you get a written quote before any additional work — the $130 never grows on its own.
Pick it up clean, running right, and covered by our six-month guarantee. Before you leave, we show you what let the infection in so it doesn’t happen twice.
Diagnostics are $60 and include a written quote. Most repairs fall inside the ranges below. Nothing starts until you approve the number.
| Service | Price |
|---|---|
| Virus & malware removalEnterprise-grade removal tools, full protection check, verified clean before pickup | $130 flat |
| Same-day rush | +$70 |
| DiagnosticFor problems beyond the infection. Written quote within 24 hours or it's free. | $60 |
| On-site visitWe come to you. Includes diagnostic. Within 15 miles of Blue Springs; 15–35 miles adds $50. | $190 |
| Tune-up & thermal serviceDust-out, new thermal paste, cleanup — the right follow-up after an infection | $89 |
| SSD upgradeDrive up to 1TB, install, full migration | from $250 |
| Data transfer to a new computer | $150 |
The $130 covers removal and verification. If your machine has problems beyond the infection, the $60 diagnostic applies and you approve a written quote before any additional work. No surprises.
Same problem comes back within six months, we fix it free. Any part we install is covered for a full year — if it fails, we replace it and reinstall it at no charge.
EXCELLENT Based on 57 reviews Posted on Google Kent LichtyTrustindex verifies that the original source of the review is Google. This was my first experience with KC Computer Staff, and I was very favorably impressed with their excellent work! Phoenix quickly analyzed the problem with my PC, and got it fixed and back to me the very next day. He was exceedingly polite and professional in every way. I highly recommend them.Posted on Google jjgeist2004Trustindex verifies that the original source of the review is Google. KC computer staff was extremely friendly and knowledgeable. I scheduled them for an at home visit. They actually were able to come to location within a couple of hours. It was decided that the issue couldn't be fixed at the house and needed to go to the shop for more diagnostic. I put a rush on the fix for a fee and they had it fixed the next day. They were able to diagnose the issue same day and called to confirm how to proceed. We found replacing parts online but going above and beyond their employee took it upon themselves to make the 45 minute drive to MicroCenter to get the parts quicker. Hopefully I don't have any more issues, but if I do I'll be taking it back to KC Computer Staff.Posted on Google Celeste DunlapTrustindex verifies that the original source of the review is Google. KC Computer Staff was very helpful in repairing my bosses computer and went the extra mile in securing a battery asap! Would definitely recommend them as a repair shop to someone who needs one!Posted on Google Glen NashTrustindex verifies that the original source of the review is Google. My (our) second experience with KC Computer Staff. It was easy and pleasant…less than 24 hour turnaround!Posted on Google Abigail Simons (Milly)Trustindex verifies that the original source of the review is Google. Absolutely delighted with the service from the staff in helping with my gaming laptop! Before I took it in to them I was nervous that I would need a whole new laptop, and I am so so glad I took the chance to trust them with my metal baby! Connor was very good at explaining what could be the cause of my issues and I felt confident in their recommendations for fixes. When I was still having issues after the initial fixing, Connor showed me excellent customer service and asked me if I could bring it in for another go, with discounted rates for the inconvenience. I am very glad I did as my laptop is completely fixed, and I am very very grateful to Phoenix (I think, I'm so sorry if I am not remembering correctly!) for letting me pick up my laptop 10 minutes past closing so I could have it back Friday evening and not wait til Monday. My 5 yr old laptop runs like new again thanks to their expertise and I cannot recommend them more! 🤩🙌Posted on Google B LawhonTrustindex verifies that the original source of the review is Google. I have used KC Computer Staff for many years and with each setting I have been satisfied. He is kind, efficient, and professional. I recommend KC Computer Staff for all your computer needs.Posted on Google Kimberly FarnsworthTrustindex verifies that the original source of the review is Google. Great service as usual! Would recommend to everyone!Posted on Google JJ JudgeTrustindex verifies that the original source of the review is Google. Moved to the DC Area, but still wanted Connor to be the one to work on my Mac. I mailed it to him, he mailed it back, and now everything that wasn't working is working now. Thanks Connor!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Every repair is handled in-house by Connor and Phoenix. The technician diagnosing your machine is the one who fixes it, and the one who explains what was wrong.
KC Computer Staff is the residential division of SentraCore IT. The same technicians who manage business networks during the day apply that standard to your laptop.
1200 NW South Outer Road, Suite 100
Blue Springs, MO 64015
Monday–Friday, 9:00 AM–5:00 PM
Drop-offs by appointment
Pull into the lot at 1200 NW South Outer Road.
Find us on the directory.
Suite 100, first door on the left.
Come on in. We’re expecting you.
Removal targets the infection, not your data. If an infection has damaged files, we tell you before any work begins, and nothing is wiped or reinstalled without your written approval.
Most machines are clean and verified within one to two business days of drop-off.
Almost certainly. Bring the machine in — we'll remove whatever they installed, and we'll walk you through securing your accounts and cards before you leave.
No. Virus and malware removal is a flat $130 that stands on its own. The diagnostic only applies if your machine has problems beyond the infection, and you'd get a written quote before any additional work.
Every removal is verified clean before pickup, and the work carries our six-month fix guarantee. We'll also show you what let the infection in, so it doesn't happen twice.
Written quote within 24 hours or the diagnostic is free. No work begins without your approval. Six-month guarantee on every repair.