Computer problems? Fixed in Blue Springs, diagnosed within 24 hours.
$60 diagnostic. Written quote within 24 hours or it’s free. You approve every dollar before we touch a screwdriver.
Pick your machine. We'll take it from there.
Computer repair
Won't start, freezes, slow, overheating, malware, failed drive. Desktops of every brand.
Laptop repair
Won't charge, cracked screen, dead battery, broken hinge, liquid damage.
Gaming PC repair
No POST, no display, crashes under load, boot loops after an upgrade, thermal throttling.$
For business
Networks, backups, security, and managed IT are handled by SentraCore IT, our business division.
HOW IT WORKS
Four steps. No guesswork.
1
Book a drop-off time.
Pick a 15-minute slot so a technician is here when you arrive. Same-day slots available.
2
Diagnosed within 24 hours.
Real testing, not a guess. You get a written quote with the exact cause and the exact price.
3
You approve the quote.
Or you don’t. Either way, $60 is all you’ve paid.
4
Fixed and guaranteed.
Most repairs done in 1-3 business days. Six month guarantee on the work.
Clear pricing on every repair.
Diagnostics are $60 and include a written quote. Most repairs fall inside the ranges below. Nothing starts until you approve the number.
| Service | Price |
|---|---|
| DiagnosticWritten quote within 24 hours or it's free | $60 |
| Same-day rush | +$70 |
| On-site visitWe come to you. Includes diagnostic. Within 15 miles of Blue Springs; 15–35 miles adds $50. | $190 |
| Most laptop repairs | $110–$350 |
| Most desktop repairs | $120–$350 |
| Virus & malware removalEnterprise-grade removal tools, full protection check, 30-day guarantee | $130 |
| Data recoveryFailed drives, deleted files, machines that won't boot. Professional-grade recovery tools, not consumer software. | Quoted after evaluation |
| SSD upgradeDrive up to 1TB, install, full migration | from $250 |
| Data transfer to a new computer | $150 |
| Tune-up & thermal serviceDust-out, new thermal paste, cleanup | $89 |
You approve the exact quote before any work starts. No surprises.
6-Month Fix Guarantee
Same problem comes back within six months, we fix it free. Any part we install is covered for a full year — if it fails, we replace it and reinstall it at no charge.
Real reviews from real customers.
EXCELLENT Based on 57 reviews Posted on Google Kent LichtyTrustindex verifies that the original source of the review is Google. This was my first experience with KC Computer Staff, and I was very favorably impressed with their excellent work! Phoenix quickly analyzed the problem with my PC, and got it fixed and back to me the very next day. He was exceedingly polite and professional in every way. I highly recommend them.Posted on Google jjgeist2004Trustindex verifies that the original source of the review is Google. KC computer staff was extremely friendly and knowledgeable. I scheduled them for an at home visit. They actually were able to come to location within a couple of hours. It was decided that the issue couldn't be fixed at the house and needed to go to the shop for more diagnostic. I put a rush on the fix for a fee and they had it fixed the next day. They were able to diagnose the issue same day and called to confirm how to proceed. We found replacing parts online but going above and beyond their employee took it upon themselves to make the 45 minute drive to MicroCenter to get the parts quicker. Hopefully I don't have any more issues, but if I do I'll be taking it back to KC Computer Staff.Posted on Google Celeste DunlapTrustindex verifies that the original source of the review is Google. KC Computer Staff was very helpful in repairing my bosses computer and went the extra mile in securing a battery asap! Would definitely recommend them as a repair shop to someone who needs one!Posted on Google Glen NashTrustindex verifies that the original source of the review is Google. My (our) second experience with KC Computer Staff. It was easy and pleasant…less than 24 hour turnaround!Posted on Google Abigail Simons (Milly)Trustindex verifies that the original source of the review is Google. Absolutely delighted with the service from the staff in helping with my gaming laptop! Before I took it in to them I was nervous that I would need a whole new laptop, and I am so so glad I took the chance to trust them with my metal baby! Connor was very good at explaining what could be the cause of my issues and I felt confident in their recommendations for fixes. When I was still having issues after the initial fixing, Connor showed me excellent customer service and asked me if I could bring it in for another go, with discounted rates for the inconvenience. I am very glad I did as my laptop is completely fixed, and I am very very grateful to Phoenix (I think, I'm so sorry if I am not remembering correctly!) for letting me pick up my laptop 10 minutes past closing so I could have it back Friday evening and not wait til Monday. My 5 yr old laptop runs like new again thanks to their expertise and I cannot recommend them more! 🤩🙌Posted on Google B LawhonTrustindex verifies that the original source of the review is Google. I have used KC Computer Staff for many years and with each setting I have been satisfied. He is kind, efficient, and professional. I recommend KC Computer Staff for all your computer needs.Posted on Google Kimberly FarnsworthTrustindex verifies that the original source of the review is Google. Great service as usual! Would recommend to everyone!Posted on Google JJ JudgeTrustindex verifies that the original source of the review is Google. Moved to the DC Area, but still wanted Connor to be the one to work on my Mac. I mailed it to him, he mailed it back, and now everything that wasn't working is working now. Thanks Connor!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Two technicians. One shop. Every repair in-house.
Every repair is handled in-house by Connor and Phoenix. The technician diagnosing your machine is the one who fixes it, and the one who explains what was wrong.
KC Computer Staff is the residential division of SentraCore IT. The same technicians who manage business networks during the day apply that standard to your laptop.
FIND US
Our Blue Springs location
1200 NW South Outer Road, Suite 100
Blue Springs, MO 64015
Monday–Friday, 9:00 AM–5:00 PM
Drop-offs by appointment
Pull into the lot at 1200 NW South Outer Road.
Find us on the directory.
Suite 100, first door on the left.
Come on in. We’re expecting you.
Book a time and let's find out what's actually wrong.
Written quote within 24 hours or the diagnostic is free. No work begins without your approval. Six-month guarantee on every repair.