Desktop or gaming PC won’t boot? We’ll find out why.

Written quote within 24 hours, or the $60 diagnostic is free. No power, fans but no picture, stuck on the logo, restart loops, or a blue screen every time. Desktops, all-in-ones and custom gaming PCs.

Mon–Fri 9 AM–5 PM · 1200 NW South Outer Rd
★★★★★G

“KC Computer Staff is the best! Connor is amazing! He is efficient, knowledgeable and responsible.”

Donna G. · Google review
4.8★
Google rating
71
Google reviews
2020
Locally owned since
24 hrs
Written quote, or it’s free
6 mo
Guarantee on every repair

71 reviews. Here are six of them.

★★★★★G

“I was nervous that I would need a whole new laptop, and I am so so glad I took the chance to trust them with my metal baby! Connor was very good at explaining what could be the cause…”

A
Abigail S.Gaming laptop · Google review
★★★★★G

“Connor with KC Computer Staff was so knowledgeable and incredibly helpful! My laptop broke on me and he was very quick and efficient with diagnosing the problem…”

N
Nicole K.Laptop · Google review
★★★★★G

“Moved to the DC Area, but still wanted Connor to be the one to work on my Mac. I mailed it to him, he mailed it back, and now everything that wasn’t working is working now.”

J
JJ J.Mac · mailed in from DC · Google review
★★★★★G

“KC Computer Staff was very helpful in repairing my bosses computer and went the extra mile in securing a battery asap! Would definitely recommend them.”

C
Celeste D.Office computer · Google review
★★★★★G

“I have used KC Computer Staff for many years and with each setting I have been satisfied. He is kind, efficient, and professional.”

B
B L.Customer for years · Google review
★★★★★G

“Always great service and Phoenix did a great job on my computer!”

J
Jacob D.Desktop · Google review

Where it’s getting stuck

Where a PC stops tells us a lot about why. Tell us what you see when you press the power button.

Stuck on the logo

Gets to the maker’s logo or the Windows spinner and stops. Often the drive or a bad update.

Blue screen at startup

Stop codes at boot point to drivers, memory or a failing drive. We test the hardware before blaming Windows.

We work on every major brand
AppleDellHPLenovoASUSAcerMicrosoft SurfaceAlienwareMSISamsungRazerCustom builds

How a repair works here

1Book a drop-off

Pick a 15-minute slot online. Same-day slots most days.

2Written quote in 24 hours

We test it properly and send the exact cause and price. Late? The $60 is free.

3You decide

Say yes and we start. Say no and you pay the $60 and take it home.

4Fixed and guaranteed

Most repairs done in 1–3 business days, guaranteed for six months.

What it costs

DiagnosticWritten quote in 24 hours, or it’s free
$60
Most desktop repairsPower supplies, drives, boards, boot problems
$120–$350
SSD upgradeUp to 1TB, installed, everything moved over
from $250
On-site visitWe come to you, diagnostic included, within 15 miles
$190
Same-day rushWhen you need it back today
+$70
Data recoveryFailed drives, deleted files
Quoted after evaluation
6MONTH
6-month repair guarantee

Same problem comes back within six months? We fix it free. Any part we install is covered for a full year.

Pay over time with Affirm or Klarna

Same price as paying by card, on any job over $300.

How financing works →
Not in the Kansas City area?

Ship it to us from anywhere in the U.S. Same $60 diagnostic, insured return shipping.

How mail-in works →
Connor and Phoenix, the two technicians at KC Computer Staff, at the repair bench in Blue Springs
Technician working at the bench in the Blue Springs shopThe repair bench at KC Computer Staff

Two technicians. One shop. Nothing gets sent out.

Connor and Phoenix handle every computer that comes through the door. The person who opens yours is the one who calls you with the price, and the one who fixes it.

KC Computer Staff has been in Blue Springs since 2020. It’s the residential side of SentraCore IT, so the people who look after business networks during the day bring that same standard to your laptop.

  • Locally owned, Blue Springs, MO
  • Every repair done in-house
  • We don’t go through your files
★★★★★

“Before I took it in to them I was nervous that I would need a whole new laptop. I am so so glad I took the chance to trust them.”

Abigail S. · Google review

Common questions

Check the power cable and the switch on the back of the power supply. Unplug everything except power, keyboard and monitor. On a gaming PC, make sure the monitor is plugged into the graphics card, not the motherboard. That last one catches a lot of people.

It’s the most common cause of a completely dead PC, but not the only one. We test before we replace anything, so you don’t pay for a part that wasn’t broken.

Usually not. Most boot problems leave the files on the drive. If the drive itself has failed, data recovery is quoted after we look at it.

Every week. Custom builds and prebuilts from iBuyPower, CyberPowerPC, Alienware, HP Omen and the rest. See gaming PC repair.

Yes. On-site visits are $190, diagnostic included, within 15 miles of Blue Springs. From 15 to 35 miles adds $50.

Diagnosis within 24 hours of drop-off, and most repairs are done in 1–3 business days after you approve the quote. If a part has to be ordered, the quote tells you when it arrives. Need it today? Same-day rush is +$70.

Every repair carries our 6-month guarantee. If the same problem comes back within six months, we fix it at no charge.

Our Blue Springs location

1200 NW South Outer Road, Suite 100
Blue Springs, MO 64015

(816) 708-8822 · Call or text

Monday–Friday, 9:00 AM–5:00 PM
Drop-offs by appointment

How to find Suite 100.
The office building at 1200 NW South Outer Road in Blue Springs, MO, home of KC Computer Staff

Pull into the lot at 1200 NW South Outer Road.

Building entrance and tenant directory at 1200 NW South Outer Road, Blue Springs

Find us on the directory.

Suite 100 entrance for KC Computer Staff at 1200 NW South Outer Road

Suite 100, first door on the left.

Suite 100 lobby and drop-off counter at KC Computer Staff in Blue Springs

Come on in. We’re expecting you.

Find out why it won’t boot. In writing, within 24 hours.

$60 diagnostic, free if we’re late. Nothing gets done until you say yes. Six-month guarantee on every repair.