Written quote within 24 hours, or the $60 diagnostic is free. No power, fans but no picture, stuck on the logo, restart loops, or a blue screen every time. Desktops, all-in-ones and custom gaming PCs.
“KC Computer Staff is the best! Connor is amazing! He is efficient, knowledgeable and responsible.”
Donna G. · Google review“I was nervous that I would need a whole new laptop, and I am so so glad I took the chance to trust them with my metal baby! Connor was very good at explaining what could be the cause…”
“Connor with KC Computer Staff was so knowledgeable and incredibly helpful! My laptop broke on me and he was very quick and efficient with diagnosing the problem…”
“Moved to the DC Area, but still wanted Connor to be the one to work on my Mac. I mailed it to him, he mailed it back, and now everything that wasn’t working is working now.”
“KC Computer Staff was very helpful in repairing my bosses computer and went the extra mile in securing a battery asap! Would definitely recommend them.”
“I have used KC Computer Staff for many years and with each setting I have been satisfied. He is kind, efficient, and professional.”
“Always great service and Phoenix did a great job on my computer!”
Where a PC stops tells us a lot about why. Tell us what you see when you press the power button.
No lights, no fans. Usually the power supply, sometimes the switch or the motherboard.
Gets to the maker’s logo or the Windows spinner and stops. Often the drive or a bad update.
Stop codes at boot point to drivers, memory or a failing drive. We test the hardware before blaming Windows.
Pick a 15-minute slot online. Same-day slots most days.
We test it properly and send the exact cause and price. Late? The $60 is free.
Say yes and we start. Say no and you pay the $60 and take it home.
Most repairs done in 1–3 business days, guaranteed for six months.
Same problem comes back within six months? We fix it free. Any part we install is covered for a full year.
Same price as paying by card, on any job over $300.
How financing works →Ship it to us from anywhere in the U.S. Same $60 diagnostic, insured return shipping.
How mail-in works →


Connor and Phoenix handle every computer that comes through the door. The person who opens yours is the one who calls you with the price, and the one who fixes it.
KC Computer Staff has been in Blue Springs since 2020. It’s the residential side of SentraCore IT, so the people who look after business networks during the day bring that same standard to your laptop.
Abigail S. · Google review
Check the power cable and the switch on the back of the power supply. Unplug everything except power, keyboard and monitor. On a gaming PC, make sure the monitor is plugged into the graphics card, not the motherboard. That last one catches a lot of people.
It’s the most common cause of a completely dead PC, but not the only one. We test before we replace anything, so you don’t pay for a part that wasn’t broken.
Usually not. Most boot problems leave the files on the drive. If the drive itself has failed, data recovery is quoted after we look at it.
Every week. Custom builds and prebuilts from iBuyPower, CyberPowerPC, Alienware, HP Omen and the rest. See gaming PC repair.
Yes. On-site visits are $190, diagnostic included, within 15 miles of Blue Springs. From 15 to 35 miles adds $50.
Diagnosis within 24 hours of drop-off, and most repairs are done in 1–3 business days after you approve the quote. If a part has to be ordered, the quote tells you when it arrives. Need it today? Same-day rush is +$70.
Yes. Mail-in gaming PC repair and mail-in desktop repair work from anywhere in the US.
Every repair carries our 6-month guarantee. If the same problem comes back within six months, we fix it at no charge.
Coming from nearby? We fix desktops and gaming PCs for customers from Lee’s Summit, Independence, Grain Valley, Raytown, Oak Grove and Kansas City.
Laptop won’t start? See laptop won’t turn on. Related: computer repair · gaming PC repair · upgrades
1200 NW South Outer Road, Suite 100
Blue Springs, MO 64015
Monday–Friday, 9:00 AM–5:00 PM
Drop-offs by appointment
Pull into the lot at 1200 NW South Outer Road.
Find us on the directory.
Suite 100, first door on the left.
Come on in. We’re expecting you.
$60 diagnostic, free if we’re late. Nothing gets done until you say yes. Six-month guarantee on every repair.